#MobilizingShoppers - Retail is now testing the waters in 'conversational commerce' - digital tools to interact with a consumer using natural language to create personal and helpful interactions with shoppers #AI #VirtualAssistant #Chatbot

Conversational Commerce Is What Retail Is Talking About Today

• shopper
• trends & innovation
• strategy
• mobile
• digital
• consumer engagement
• loyalty
• artificial intelligence
• chatbot