61% of Retail Managers Believe Shoppers are Better Connected to Information than Store Associates

Mobilizing Shoppers™ - Shoppers believed that store associates using tablets enhanced their shopping experience, and 59% of store associates agreed that they could better serve customers if they were equipped with tablets. Mobile provides sales associates & shoppers access to instant information.

State of the Millennial Unionthemobileretailblog.com61% of Retail Managers Believe Shoppers are Better Connected to Information than Store Associates  The truth is out—shoppers armed with smartphones in stores are more knowledgeable about store and product information than store associates, and retail managers are acknowledging it.